top of page
  • Writer's pictureMis-sold Car Finance 2024

Mis-sold Car Finance. Barclays Launches Legal Challenge.


Barclays has launched an appeal against a landmark ruling which sparked the FCA’s investigation into the motor finance industry.

When the watchdog announced its inquiry, back in January, it cited the case of a ‘Miss L’, who was found to have been mis-sold car finance by Barclays Partner Finance.

The Financial Ombudsman Service (FOS) found that the customer had not been made aware that her package included a £1,600 commission to a credit broker – in her case the dealer she bought the vehicle from.

The case is what initially alerted the FCA to the situation and could now pave the way for hundreds of millions of pounds in compensation being paid out.

However, Barclays now says it does not agree with the FOS ruling and has began a legal challenge against the decision.

A Barclays spokesman told the Telegraph: ‘This challenge relates to a single, specific case and we continue to support the FCA’s review into historic motor financing arrangements.

‘Due to the ongoing nature of this case, we cannot share anything further at this time.’

The news comes after Lloyds Banking Group – which owns Black Horse – put aside £450m to deal with potential compensation arising from the FCA probe.

The FCA also referenced a case involving the bank when it launched its investigation in January.

That incident, involving a ‘Miss Y’, saw the customer charged 5.5% interest on a hire purchase agreement, when she could have been paying as little as 2.49%.

A Lloyds Banking Group spokesman told the Telegraph it was also reviewing the FOS ruling against it but said the group had not yet decided whether or not it would lodge an appeal.

The FCA inquiry, which is expected to last until September centres around now-banned ‘discretionary commission arrangements’, which allowed brokers and car dealers to make up interest rates to increase their commission.

The practice was outlawed in 2021 but tens of thousands of people could now be due compensation after overpaying.

The watchdog is using its powers under S166 of the Financial Services and Markets Act 2000 to identify cases of potential wrongdoing by motor finance firms.

The news has got many in the industry feeling twitchy, especially after Martin Lewis broadcast a special programme about the crisis earlier this year.

If you took out a car finance loan between 2008 and 2021 you could be entitled to significant compensation.

For a FREE mis-sold car finance review contact Claimline Legal UK on 0800 779 7457 or go to for more information and to register your FREE review.





Recent Posts
Search By Tags
Follow Us
  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square
bottom of page