MIS-SOLD CAR FINANCE COMPENSATION

PRIVACY / COOKIES

INFORMATION ABOUT HOW WE USE YOUR DATA

Here at Claimline Legal UK we take your data very seriously. Below is information on our privacy policies, and how we collect and use your data for your mis-sold car finance claim.

GENERAL

The Privacy Policy sets out the data-processing practices carried out through the use of the internet and other electronic communications networks by us and other 3rd party external companies used in providing this service. If you have any questions concerning your personal information with regard to these practices, please contact us at claims@claimlinelegal.co.uk

The Privacy Policy sets out Claimline Legal UK and 3rd party practices with respect to the capture and use of customer's information through the use of the company's website.

Please note that all data captured is used and held in accordance with the requirements of the Data Protection Act 1998. In the following, the term "we" collectively means Claimline Legal UK Ltd and any other 3rd party companies associated with providing this service.

Information Collected - We collect information that users of the site voluntarily submit, including personal information and details of the vehicle purchased and claim information. We also collect some additional information automatically when you use our website.

Use Of Information - We process information collected from this site for the purposes of:

Providing, personalising and improving our services
Dealing with enquiries and requests
Administering claim applications and requests
Crime prevention and prosecution of offenders
Conducting market research
Providing you with information about future products and services
Providing you with details of any incentives, promotions and offers

OPT-IN MARKETING

Users of this website may not always receive an automatic opt-in/opt-out prompt when submitting information about their mis-sold car finance, this is due to the many types of browsers now being used and their functionality. By using this site and freely submitting personal and vehicle information you agree we may store and pass your information on to a regulated 3rd party claims provider. Should you not wish for us to store and pass on your information do not submit any information to this web site. Should you receive unwanted communications from us and/or wish to opt-out please email us at compliance@claimlinelegal.co.uk with your name and full address.

DISCLOSURE

We shall not share your information with any other company except for the regulated 3rd party companies who provide the claims services and other companies within our group.

SUBJECT ACCESS REQUESTS

You have the right to see what personal data we hold about you. To obtain details please email us at compliance@claimlinelegal.co.uk with your full name and address. There is a small admin fee for this service of £10.

INTERNET BASED TRANSFERS

Given the internet is a global environment, using it to collect and process data involves the transmission of data on an international basis. This means, for instance, that data you pass to us may be processed on servers outside of the European Economic area, although the data will be held securely and in line with the requirements of GDPR and UK Data Protection legislation. By communicating with us you acknowledge and agree to our transferring, processing, storing and using your data in this way.

A cookie is a small piece of information sent by a web browser to a web server, which enables the server to collect information from the browser and for us to improve your browsing experience. We use cookies to identify when you visit our website and to keep track of your browsing patterns. Most browsers will allow you to turn off cookies, however, turning them off may restrict your full use of this site. Please refer to your internet browser options for details on switching cookies on or off.