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Privacy Policy

We take your data and privacy seriously. You can trust Claimline Legal UK to handle your mis-sold car finance claim ensuring we respect using and handling your personal data.

mis-sold car finance

The Privacy Policy sets out the data-processing practices carried out through the use of the internet and other electronic communications networks by us and other 3rd party external companies used in providing this mis-sold car finance claims service. If you have any questions concerning your personal information with regard to these practices, please contact us at claims@claimlinelegal.co.uk

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The Privacy Policy sets out Claimline Legal UK and 3rd party practices with respect to the capture and use of customer's information through the use of the company's website.

 

Please note that all data captured is used and held in accordance with the requirements of the Data Protection Act 1998. In the following, the term "we" collectively means Claimline Legal UK Ltd and any other 3rd party companies associated with providing this service.

Information Collected - We collect information that users of the site voluntarily submit, including personal information and details of the vehicle purchased and claim information. We also collect some additional information automatically when you use our website.

Use Of Information - We process information collected from this site for the purposes of:

  • Providing, personalising and improving our services

  • Dealing with enquiries and requests

  • Administering claim applications and requests

  • Crime prevention and prosecution of offenders

  • Conducting market research

  • Providing you with information about future products and services

  • Providing you with details of any incentives, promotions and offers

OPT-IN MARKETING

Users of this website may not always receive an automatic opt-in/opt-out prompt when submitting information about their mis-sold car finance, this is due to the many types of browsers now being used and their functionality. By using this site and freely submitting personal and vehicle information you agree we may store and pass your information on to a regulated 3rd party claims provider. Should you not wish for us to store and pass on your information do not submit any information to this web site. Should you receive unwanted communications from us and/or wish to opt-out please email us at compliance@claimlinelegal.co.uk with your name and full address.

DISCLOSURE

 

We shall not share your information with any other company except for the regulated 3rd party companies who provide the claims services and other companies within our group.

SUBJECT ACCESS REQUESTS

You have the right to see what personal data we hold about you. To obtain details please email us at compliance@claimlinelegal.co.uk with your full name and address. There is a small admin fee for this service of £10.

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INFORMATION TRANSFERS AND DATA STORAGE

Given the internet is a global environment, using it to collect and process data involves the transmission of data on an international basis. This also goes for subsequent personal and financial information you share with us by other means (phone, email and post). For instance, data and information you share with us may be transferred, processed and stored on IT platforms and equipment outside of the European Economic area. By communicating with us you acknowledge and agree to our transferring, processing, storing and using your data in this way.

  • mis-sold car finance
  • mis-sold car finance

© 2025. Claimline Legal UK Ltd.  All Rights Reserved. Claimline Legal UK Ltd is Authorised and Regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN:838320. Our registration can be found here. Registered with the Information Commissioners Office Z2331844. Office admin address 137-139 High Street, Beckenham, Kent, BR3 1AG. Registered address 17 Beckenham Grove, Bromley, Kent, BR2 0JN. Registered as a company in England & Wales. Company Registration No 7334817. VAT Number 133 9993 75. *The term "no-win no-fee" is used within the terms outlined in point 6 of our Terms & Conditions. Cancellation and other fees may apply. Pictures on this site are for representation only and may not represent actual employees or locations. You do not need to use us or anyone else to make your complaint or claim. You can do this yourself for free. If your claim is not successful you can also refer it to the Financial Ombudsman again for free. However you choose to make your claim please note the FCA is currently reviewing mis-sold car finance claims and lenders do not have to make any compensation payments until the FCA has completed its review. Payments, if any, from lenders should start several weeks after that. All timelines are subject to the FCA's review process.**The Times 19/11/2024. Powered by Pozitive Media

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